Accessibility Statement

Table of Contents

Revision Information

Last revised: 11 August 2026

Previous revision: 10 May 2026.

Introduction

MyUSE is committed to making its web application accessible to as many people as possible, including people with disabilities and people who use assistive technologies.

Web accessibility means designing and developing websites and applications so that people can perceive, understand, navigate and interact with them regardless of disability, device or assistive technology.

MyUSE is provided across participating higher education institutions through a multi-tenant platform. Our accessibility approach applies to the shared MyUSE application experience provided across participating institutions.

Accessibility standard

MyUSE is designed and maintained with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as its current accessibility target.

WCAG is developed by the World Wide Web Consortium (W3C) and provides internationally recognised guidance for making web content more accessible to people with disabilities.

WCAG 2.2 builds on WCAG 2.1 and includes additional requirements relating to areas such as keyboard focus, target size, dragging interactions, consistent help and accessible authentication.

Accessibility is an ongoing process. MyUSE will continue to review the application as accessibility standards, browser technologies and assistive technologies evolve.

Measures to support accessibility

MyUSE takes accessibility into account throughout the design, development and maintenance of the application.

Measures include:

  • considering accessibility during interface and interaction design;
  • assigning accessibility requirements during development and maintenance;
  • using semantic HTML and accessible component structures where possible;
  • considering users with disabilities within design personas and user journeys;
  • reviewing keyboard and focus behaviour;
  • reviewing colour contrast, typography, spacing and interaction target sizes;
  • testing responsive layouts across mobile, tablet and desktop displays; and
  • reviewing accessibility when new functionality is introduced.

Features to support accessibility

MyUSE includes a number of features intended to improve accessibility and usability.

These include:

  • keyboard navigation for interactive controls and application pages;
  • visible focus states to help keyboard users identify the currently selected control;
  • alternative text for meaningful non-decorative images;
  • transcripts or equivalent text content for videos containing relevant spoken or audio information where provided;
  • semantic page structure and headings;
  • labels and accessible names for form fields and controls;
  • clear button and navigation labels;
  • sufficient colour contrast as part of the application's visual design;
  • responsive layouts for mobile, tablet and desktop devices;
  • readable typography, line spacing and content widths;
  • controls designed with appropriate interaction size in mind;
  • compatibility with commonly used screen readers and speech-input technologies where supported by the browser and device;
  • audio and media controls where media content is used; and
  • reduced reliance on colour alone to communicate important information.

Accessible authentication

MyUSE aims to make registration, login and session-resume processes usable without requiring users to complete unnecessary cognitive tests.

Where CAPTCHA verification is required to protect the service, MyUSE provides alternative verification options where technically available.

MyUSE also provides an access-code login and an optional "Remember me" feature so users can return to a saved session on the same device.

Authentication and session controls are reviewed as part of MyUSE's ongoing work towards WCAG 2.2 Level AA.

Conformance status

MyUSE is designed and maintained with WCAG 2.2 Level AA as its current accessibility target.

Accessibility is assessed through ongoing development review, manual testing and automated tools.

Because MyUSE is a continuously maintained application, and because accessibility can depend on the combination of browser, device, assistive technology and user settings, we do not assume that every possible interaction is free from accessibility barriers.

Where an accessibility issue is identified, we aim to investigate and resolve it as part of the ongoing maintenance of the platform.

Compatibility with browsers and assistive technology

MyUSE is designed for modern browsers and current mobile platforms.

The application is intended to work with current or recent versions of:

  • Google Chrome;
  • Mozilla Firefox;
  • Apple Safari;
  • Microsoft Edge;
  • iOS and iPadOS browsers; and
  • Android browsers.

MyUSE is also designed to work with commonly used assistive technologies supported by those browsers and operating systems, including screen readers, keyboard navigation and speech-input technologies.

Accessibility may be reduced when using obsolete browsers, unsupported operating systems, browser extensions that alter page behaviour, or combinations of assistive technology that are no longer maintained.

Technical specifications

The accessibility of MyUSE relies on standard web technologies working together with the user's browser and assistive technology.

Technologies used include:

  • HTML;
  • CSS;
  • JavaScript;
  • WAI-ARIA where additional accessibility information is required; and
  • standard browser accessibility APIs exposed to assistive technologies.

Wherever possible, native semantic HTML is preferred and WAI-ARIA is used to supplement, rather than replace, appropriate HTML semantics.

Responsive and mobile accessibility

MyUSE is designed to adapt to different screen sizes, including mobile phones, tablets and desktop computers.

Responsive layouts are intended to preserve access to content and controls without requiring a particular screen orientation or desktop-sized display.

Users should also be able to use browser and operating-system accessibility features such as zoom, text resizing and magnification, subject to the capabilities of the browser and device being used.

Limitations and alternatives

Despite our efforts to make MyUSE accessible, some users may encounter barriers depending on the page, device, browser or assistive technology being used.

Potential limitations may include:

  • third-party services or embedded content that MyUSE does not fully control;
  • differences in behaviour between browsers and assistive technologies;
  • complex interactive activities that may require additional accessibility improvements; and
  • older content or components that are being progressively updated as the application is maintained.

If a particular activity, control or piece of content is inaccessible to you, please contact the MyUSE team so that we can investigate the issue and, where possible, provide an alternative way to access the information or complete the activity.

Assessment approach

MyUSE assesses accessibility through a combination of approaches, including:

  • developer and design self-evaluation;
  • keyboard-only testing;
  • responsive and mobile testing;
  • automated accessibility testing tools;
  • browser developer accessibility tools;
  • Google Lighthouse accessibility checks;
  • review of semantic HTML and accessible names;
  • testing of selected flows using assistive technologies where available; and
  • engagement with accessibility and disability-support expertise within participating higher education institutions where appropriate.

Automated tools are useful for identifying some accessibility problems, but they cannot identify every accessibility barrier. Manual review therefore forms an important part of accessibility assessment.

Ongoing accessibility work

Accessibility is treated as an ongoing part of the maintenance and development of MyUSE.

Areas considered as the application evolves include:

  • keyboard and focus behaviour;
  • accessible authentication;
  • minimum interaction target sizes;
  • text scaling and responsive layout;
  • colour contrast;
  • screen-reader labelling;
  • accessible feedback and validation messages;
  • alternative presentation of interactive activities; and
  • compatibility with current browsers and assistive technologies.

Additional user-configurable display options may be introduced where they provide a meaningful accessibility benefit.

Feedback and contact information

We welcome feedback on the accessibility of MyUSE.

If you encounter an accessibility barrier, please tell us:

  • the page or activity where the problem occurred;
  • what you were trying to do;
  • the browser and device you were using, if known; and
  • the assistive technology you were using, if relevant.

You can contact the MyUSE team at:

Email: admin@myuse.ie

We aim to acknowledge accessibility queries as soon as reasonably possible and to investigate reported barriers as part of the ongoing maintenance of the service.

Where your institution provides a disability support, access or accessibility service, you may also contact that service for assistance with accessing MyUSE.

Escalation

MyUSE is provided in partnership with participating higher education institutions.

If you are not satisfied with the response to an accessibility issue, you may contact the relevant accessibility, disability support or access office of the higher education institution through which you access MyUSE.

Where statutory accessibility complaint or enforcement procedures apply to the relevant institution or service, those procedures remain available to you.